Just called Sunrise to get out of my mobile contract at the end of April because I’m literally leaving the country and they told me I didn’t respect the over 2 months notice period. I can’t even get the official document from the Contrôle des Habitants farther out than 30 days before leaving the country but I was supposed to give over 2 or 3 months notice to every single service and insurance? Not to mention the notice period for my apartment. I gave 3 months plus 10 days notice and they still wouldn’t let me leave and forced me to pay for another month’s rent (meaning I have to stay an extra month with no income). Sunrise told me if I wanted to end my contract at the end of April I’d have to pay 150 francs. My monthly fee is only 35 francs. So of course I told them that was stupid, I’ll just pay for half a month of April and the month of May for a service I’m unable to use. Just free money for them. My date of departure has changed multiple times (see debacle above with the apartment), so I was unable to say for certain that far in advance that I was leaving. How is one able to be flexible with these draconian rules? I should have given 3 months notice and then been up a creek with no insurance/phone/bank account, etc. etc. etc.?? Or tried to reinstate things at the last minute only to cancel again without giving enough notice? The biggest scam is that my landlord doesn’t seem to be making any effort to find someone to live in my apartment, so they are probably going to renovate it after I leave. Meaning there was no reason to try to strong arm me into finding a replacement tenant for them, they could have just let me leave when I wanted to. submitted by /u/HeatherJMD
Originally posted by u/HeatherJMD on r/Switzerland