The only way I could even try to resolve a billing problem was to create an entirely new alt account tied to a different email just so I could submit a ticket. Think about how backwards that is: instead of being able to resolve an issue on the account the problem actually belongs to, the only option was going around the system with a different account. The new “improved” customer support was supposed to be real one on one help. Real people going through your case. Not some AI bot slop spitting out generic copy/paste replies or it just redirecting you to help pages. submitted by /u/LongjumpingDeer6567
Originally posted by u/LongjumpingDeer6567 on r/2007scape
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