My wife had two consecutive surgeries at Unispital Zurich recently. I both cases, the hospital requested a deposit prior to surgery. My wife paid the deposit in both cases, as she was not in a mood of fighting in her state. According to the health insurance, my wife shouldn’t have had to pay any deposits. According to the hospital, the health insurance failed to provide information on what is covered in a reasonable timeframe, or something like that. I find this situation quite barbaric. Correct me if I am wrong, but I thought that at least in EU you are normally operated first regardless of your financial situation, and the questions of how is this paid are settled afterwards. Is this not the case in Switzerland? What has gone wrong? We have lived here for ~15 years, but haven’t had to deal with surgeries up to now. submitted by /u/AcolyteOfAnalysis
Originally posted by u/AcolyteOfAnalysis on r/Switzerland