Sanitas keeps annoying me on many levels. Their website / portal seems to be from 20 years ago. Their idea of “paperless” is “letters as PDFs in an inbox” and they still send lots of paper (policies, their useless magazine). When I upload a document to the portal, I get an email a day later saying that my “document has arrived”, lol. Then comes their support. I had an issue with a doctor’s invoice not being covered, which they told me a month later by PDF in the inbox. Asking for details how to fix it results in the most general answer, two days later - so I have to ask again and wait. It’s just ridiculous. So here’s my question: costs aside, can you recommend a health insurance that has great service? submitted by /u/Marschbacke
Originally posted by u/Marschbacke on r/Switzerland