Original Reddit post

I am building an ai product based startup, product has launched and we have a few users on the product. However, despite the fact that we are a “product based” startup, it doesn’t feel like it. Customers are demanding new features, very high touch, asking for additional services type engagements – without extra payments etc. Also, the churn is not like a software business AT ALL. Very high churn similar to consultancy businesses churn is not because of lack of results it’s mainly lack of features are you seeing the same thing? it seems that ai startups are no longer software businesses, they are consulting businesses with internal tools! submitted by /u/houmanasefiau

Originally posted by u/houmanasefiau on r/ArtificialInteligence