Not sure how hard a company can make it for a customer to actually give them money? I have been trying to upgrade to a new Claude Max plan for the past 2 weeks (and been through one useless support ticket for the same), my employer’s card is straight up not accepted? Just declines without any clear reason. (Same card worked fine for the previous Pro subscription) I switched to a personal card that has worked previously, using an account that had claude max previously, and this one doesn’t go through with the issue of “This organization already has an active subscription.” - it is 100% on the free plan, this account had Claude Max plan in February, which was cancelled. At my wits end, and Anthropic support’s revert time is approaching more than a week at this point, if anyone has faced this before, or there’s a team member here who can help me out, would appreciate it greatly. submitted by /u/johnrobbespiere
Originally posted by u/johnrobbespiere on r/ClaudeCode
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