I was overcharged by more than $100, so I opened a billing ticket last month. They only responded yesterday and said everything looked fine because they refunded me $100 in credits. They didn’t give me any option to choose between a refund to my card or credits, but I can let that go… The worst part is what happened next: due to what seems like an error on their side, I lost access to my plan. I no longer have 5x Max and my account now shows as Free. This is insane. Do I really have to wait another month to fix this while not having access to the service I already paid for? My billing cycle ends on the 9th of each month, and I was billed on April 9th, so I should still have access and even never lost access because i never delete my account or ask for a deletion… I’m testing Codex for now but I already have an optimized workflow with Claude, so this sucks. i don’t want to pay another $100 subscription right now just to fix their mistake. Also, i already have some ethical concerns with OpenAI…mainly around the shift from a non-profit model to a for-profit company—so I’m kind of stuck between options I’m not fully comfortable with right now. FKKKKK submitted by /u/Initial-Charge7281
Originally posted by u/Initial-Charge7281 on r/ClaudeCode