So I’m a veteran of many large enterprise systems like Salesforce and SAP. Typically you either bend your business to fit the tool, flattening whatever operational advantage you had into a vendor’s default workflow. Or you bend the tool to fit your business and end up maintaining what is effectively bespoke software while remaining locked into a vendor relationship. Neither outcome is good, and both are expensive. So the SaaS sell off last week made a lot of sense to me. AI is fundamentally changing things. It makes the cost of migrations much lower and low risk by automating many of the processes. This dramatically lowers barriers to exit. The cost of building purpose-specific software is falling toward zero. This changes the fundamental value proposition of SaaS. The entire model was built on the assumption that buying software from a vendor would be cheaper than building it yourself. The intelligence that makes a service useful is moving outside of the SaaS monoliths and into the agent layer. So the SaaS product becomes a commoditisable component rather than a destination, and the value accrues to whoever controls the coordination. The orchestration layer is where the competitive advantage lives. It is the thing that will encode your operational logic, your decision-making patterns, and your institutional knowledge. Delegating that to a collection of vendors all using different AI tools baked into their products is a strategic mistake that will get harder to unwind the longer you wait. Anyway - just my thoughts on this, I wrote a fuller version here for those interested: https://betterthangood.xyz/blog/software-never-meant-to-last-forever/ submitted by /u/iainrfharper
Originally posted by u/iainrfharper on r/ArtificialInteligence
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