Has anyone faced billing issues with Claude Max upgrade? I had a Pro plan (valid till May 14), upgraded to Max on Apr 30 and got charged $88.96. But the UI still showed the old expiry date. Contacted support to fix it, but the AI agent canceled my subscription and said refund will be processed. Now:
- No active plan
- Only $23.60 refunded (Pro)
- $88.96 still not refunded (shows PAID in invoices) Already raised a ticket, but wanted to check if others faced similar issues and how it got resolved. submitted by /u/im_whoami
Originally posted by u/im_whoami on r/ClaudeCode
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