I was talking to a RevOps manager from a B2B business. He told me that his team spends $400 per month on Zapier for workflows. This is not too expensive. What really caught my attention was when he said that one workflow had stopped working and they lost six leads over a weekend. Another workflow kept running for four days. Was not doing anything useful because an API field had changed. They had to spend time finding and fixing the problem. Automation can save us time when it is working… It does not save us time when we have to fix it. We always forget about this part of automation. Every workflow has two jobs. The first job is to move data and get the result we want. The second job is to take care of it. APIs change, authentication. Workflows break. Every workflow needs to be monitored, fixed or updated at some point. Most teams only measure the time saved by automation not the time spent fixing problems. A workflow that saves five minutes sounds great… When you have many workflows someone has to check for failures and handle problems. This is a cost that is not often considered but it is paid every week. Many professionals are now spending their time maintaining workflows. They did not get into operations to read logs and fix broken automations. They wanted to make things work reliably have visibility and have more control. If you talk to operations leads and program managers you will hear the thing. You can trying a new approach. You can automate work without requiring to maintain workflows. You can focus on what need to be done. Provider like Brevl.co and Lindy AI can handle the workflow and maintenance. This way users do not have to pay the hidden cost of maintenance. Automation is not failing,. It only works well when we consider the time saved. We do not think about the time spent maintaining it after it is built. The best automation is the one that works well that we do not have to think about it after it is set up. This is a way of thinking about automation. I think this is an idea. We should be able to use automation without having to worry about maintaining it. We should be able to focus on our work and let automation handle the rest. submitted by /u/Nesh_wrn
Originally posted by u/Nesh_wrn on r/ArtificialInteligence
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