I am chronically ill and just today I paid 500+ fr for last month’s missed appointments so I’m here to vent. My illness is unpredictable and one can never anticipate how i‘m going to feel the next day. No amount of planning or predicting works. This is a problem because I require weekly physiotherapy and doctors appointments. Problem is: more often than not I wake up completely paralyzed in bed and cannot move, not even to go to the bathroom, not even to stand up. So naturally when I have an appointment that day I need to cancel. Now I understand when clinics charge for no show or short notice cancellation for convenience reasons, but what are chronically ill people like me supposed to do when there is no way to predict or plan how our bodies will react tomorrow? Last week I called my physiotherapy clinic to cancel an appointment 22 hours in advance because I was already starting to feel my body breaking down and knew I probably won’t make it to the appointment. I called as soon as I felt it at exactly 14:00 because their phone does not work from 11:30-14:00. They said they’ll still charge me 100.- because I didn’t cancel 24 hours in advance. I actually cannot afford to go to my treatments anymore and it’s really pissing me off. Like genuinely what is a person supposed to do in this case? My illness is stopping me from getting my illness treated and that’s my fault? submitted by /u/Winter-Adeptness-346
Originally posted by u/Winter-Adeptness-346 on r/Switzerland