We recently started testing an AI Call Assistant for handling inbound queries and basic follow-ups, and honestly… it’s been interesting. It can answer common questions, book appointments, qualify leads, and even summarize calls automatically. The biggest win so far is not missing calls after hours. It also helps reduce our team’s workload for repetitive conversations. That said, I still feel like human touch matters a lot in complex or emotional situations. For those using AI Call Assistants: Has it improved your response time? Are customers okay talking to AI? Did it actually increase conversions or just save time? Which tools are you using? Curious to hear real experiences before scaling it further. submitted by /u/aiagent_exp
Originally posted by u/aiagent_exp on r/ArtificialInteligence
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