Hey everyone, I need some insight into Anthropic’s fraud system since support hasn’t responded yet. Here is exactly what happened: The First Account I registered a new account using a fresh ProtonMail just because I didn’t want to use my personal Google account. I might have only used an abbreviation for my profile name, but my dad paid for the Max subscription so I could use it for a few family projects and my own work. He used a fintech card under his full, real name (we share the same last name). He was traveling abroad, logged in to make the payment, and left the browser tab open all day. Meanwhile, I was at home logging into the Claude Code CLI via WSL2, working on some local JSON files. After a few hours, the account was suddenly suspended. The Second Account I hadn’t finished what I was working on and simply couldn’t believe I got banned on the very first day. I knew it had nothing to do with my actual usage and assumed it was just a stupid automated flag because my dad was still logged in from another country. So, we decided to try it one more time using another one of his cards. I processed the payment locally this time to avoid any IP mismatch. I opened my WSL2 terminal, ran claude /login to connect the new account… and was instantly banned before I could even execute a single command. I understand the second ban is highly likely an automated “ban evasion” trigger because it’s the exact same machine and WSL setup. But what actually caused the first ban? Was it the fact that he was still logged into the web interface from another country while I was actively using the CLI at home? Could it be the fintech card? Was it one of these specific things, the entire combination of everything, or something else completely off my radar? Any insight would be highly appreciated! I apologize if account-related questions aren’t allowed here, but I am completely stuck right now and have absolutely no clue what triggered this issue. submitted by /u/legaldeception
Originally posted by u/legaldeception on r/ClaudeCode