Need advice about a landlord/agency charging me for a stove repair My stove started tripping the electricity. I followed the instructions posted in the building and contacted the emergency service. After several calls, I was told to contact the property management company. I tried calling them twice but got no answer. An electrician eventually came, spent less than 10 minutes in my apartment, and told me the stove was defective and likely needed to be replaced. Since I wasn’t getting any clear solution, I decided to check the stove myself. I lifted it, cleaned the dust and grease that had accumulated underneath, and after that the stove worked perfectly again. Now the agency is claiming the appliance was never defective, that it works normally, and that the issue was caused by my improper use. They are also refusing to cancel the bill. What confuses me is: The electrician first said the stove was broken and needed replacement. After I cleaned it myself, it worked normally. The invoice charges 1.5 hours of work, even though the electrician was in my apartment for less than 10 minutes. The agency says the appliance was functioning properly all along. I’m asking them to explain the billed time and provide the photos/reports from the electrician. Would you dispute this invoice? Does this sound reasonable to you? submitted by /u/madjidu
Originally posted by u/madjidu on r/Switzerland