Has anyone had a good experience with Anthropic’s customer service? I’ve had several issues with Claude Code lately - issues that have cost time and a ton of tokens . Like, I need to get credits refunded kind of issues. I’ve reached to Anthropic through a few different channels, but have never gotten anything other than a shrug off from their useless-ass chatbot, Fin. It’s frustrating to the point that it makes me seriously consider moving to codex, or standing up an custom llm in a cloud-hosted environment. Anyone have any advice for getting decent support? I pay $100 per month for this shit (plus API credits for the apps I’ve built), and, increasingly, the juice isn’t worth the squeeze. submitted by /u/Ksfowler
Originally posted by u/Ksfowler on r/ClaudeCode
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