In short, my query relates to the—in my opinion—lax/shoddy work of an electrician who we hired to install our ceiling light fixtures in our new home and to mount our new TV wall bracket. I appreciate that these are both fairly straightforward tasks, but as a Brit, I would never do my own mains light fixtures (we’d always get an electrician to do this), and I don’t yet have the tools for mounting a TV wall bracket. My wife and I also have a 1-year-old who needs constant supervision/entertainment, so it made sense for us to call in a professional this time. I’m not happy with the service provided on a number of counts: The electrician installed the ceiling light fixtures with the mains power connected (I know this because he didn’t touch our fuse/isolation box and the light bulb came on as soon as he connected the wires). This strikes me as profoundly stupid, and I’m just pleased that he didn’t injure himself (or worse). He installed the TV wall bracket upside down. He didn’t use the instruction manual, so this checks out, I guess (even though the top of the bracket clearly says “TOP”). We discovered this when the TV spontaneously fell off the bracket a couple of hours after the electrician had left. Fortunately, my wife’s maternal instincts were lightning fast, and she leapt up to catch the TV and stop it from falling on/next to our son who was playing on the floor of the lounge at the time. When drilling holes, the electrician had no device for checking for wires behind the wall. He said that given the regularity of wiring in our new-build home, he could say where wires would and wouldn’t be. I’m sure he’s right here, but an electrician not having the relevant device in order to confirm this seems decidedly amateurish. As a result of this, the first hole that he drilled for the TV bracket hit steel reinforcement in the wall, leaving us with an annoying extra hole in the wall behind the TV. When my wife wrote to the electrics company to report the upside-down TV bracket, the boss was apologetic, and arranged to send the same guy back this morning. He arrived promptly at 7:30, put the wall bracket the right side up, and left. It was only when I’d had my morning coffee and sat down on the sofa that I realised that the TV was now 10cm higher and off-centre to the right. Sure, we could live with this, but this is our first home, and we want the job done properly. My wife contacted the company boss again, and he’s insisting on sending the same guy yet again, even though we’ve asked him to send someone else. I’m really not happy about this as I don’t trust the guy to do a decent job of filling in the old holes, and remounting the TV bracket in such a way that we can be sure that it’s safe. Could anyone advise on how best to proceed here? Should we insist yet again that they send a different electrician? Should we be even more assertive? Am I perhaps needlessly concerned? Thanks in advance for your input! submitted by /u/Mothsognir
Originally posted by u/Mothsognir on r/Switzerland