I work with electronic content management (ECM - Think scanned documents like invoices and forms like job applications submitted online and their associated metadata) and am fairly new to using AI but have started playing around with it some to figure out how we can set up processes/workflows more quickly. When presented with a new type of document to scan what needs to be configured first is metadata template of all of the relevant fields on the document, Zone OCR to pull the values off the document and then mapping the OCR Zones to the fields in the template. The scanned documents get pulled into a repository and the metadata gets piped into SQL so it’s searchable and you can create reports off it and stuff like that. It’s not terribly complex work, it’s just tedious and time consuming. I’ve already gotten Gemini AI (free version) to generate the metadata template just by giving it an example of a template (XML format) and uploading a PDF of the document to it. The Zone OCR/field mapping is a little trickier and I can’t do it with the free version because the XML for the Zone OCR is a fairly large file. I’m trying to get my boss to get me an enterprise license for ChatGPT or something. I feel fairly confident that I can get it to work though. And, I guess the point of this post isn’t really to talk about what I’m doing specifically here but what it would do in general for where I work. We have a super small staff (1.5 people working on stuff like this) and so we can only take on small projects. Larger more complex stuff gets farmed out to the software vendor but if I can leverage AI to save time on tedious tasks like this then suddenly these larger projects become doable in house. It would literally be a game changer as to how we do business. And the thing I’m realizing is that I’m really only limited by my creativity here. If I can figure out where AI can step in and do things more efficiently then I’m fairly confident I can get it to do it. I’ve worked with this platform for about 5 years so I know a bit about the inner workings of it. I honestly think the software vendor should be developing these kinds of things themselves and they are but they are doing it in such a way that they can charge for tokens on a per use basis. They don’t want you to use AI to make something like this yourself. They want you to pay to use their product to do it for you. They have AI tools that can just automagically do exactly what I’ve described above but you pay per document for the privilege of using them. I think I can get around that. Anyway, I’m a bit late to getting into AI stuff but it’s interesting and powerful and useful. I just have to come up with the right ideas on how to use it. Anybody else out there working in ECM have any thoughts on how to use AI in this area? submitted by /u/Practical_Hippo6289
Originally posted by u/Practical_Hippo6289 on r/ArtificialInteligence