I recently received an email from a company called Inkasso. They sent me two invoices for what they claim are my “debts,” each for around CHF 100. When I checked the details, one is for a PostShop invoice from 2023 for a CHF 30 purchase. I can’t even find the original invoice. There is no purchase matching this in my account, and I have no email about it from three years ago. The other is from SBB for a CHF 55 invoice from this March. I found my payment receipts for Cembra, and the last payment was in April, after that, I stopped using Monatsrechnung. I emailed them asking for more details, together with my cembrqpay payment email but they did not respond. Now I’m facing two “debts” I was never aware of. It’s not even clear what the purchases were, yet I’m being told I need to pay within 10 days, plus all the added costs, which brings each one to around CHF 100. I never had such a thing before and I am surprised about it. Do I have anywhere I can ask for details or verify these claims if they don’t respond? Or am I really expected to pay any random invoice that says I supposedly missed a payment from months or years ago, with no further explanation? submitted by /u/carcen
Originally posted by u/carcen on r/Switzerland