So, today I receive the email from Wingo that our mobile abos will go up by Fr. 1/month, starting in September. Maybe that doesn’t sound like much, but that is around 5%, only a year after we moved to Wingo. And they had raised their prices the year before as well. What I find unacceptable: I remember the original advertising as a “lifelong price”. Of course, I didn’t take screenshots - my bad. Looking online, apparently the advertising may have actually said “lifelong rebate” (off of a price that literally no one pays). Deceptive advertising? Anyway, at the time, while on the phone with their call center placing the order, I did specifically ask: “you really mean this - lifelong the same price?”. And the answer was “yes”. Anyway, I’ll send them a letter telling them that I expect the price to remain, and they can keep the absolutely irrelevant increase in roaming data. I’ll be interested to see how they answer… p.s. This is mostly a vent. Plus maybe some publicity for dirty tricks by telecom providers. submitted by /u/Waltekin
Originally posted by u/Waltekin on r/Switzerland