Original Reddit post

I am putting together a research-backed list of things where generative AI has measurable, positive impacts. Ideally, this would be something convincing enough that, if shown to someone who is deeply distrustful of AI, it could, if not change their mind, at least convince them that AI usage shouldn’t be dismissed out of hand as worthless or the product of psychosis. Anyway, what I have so far is that AI has been shown to be beneficial for:

  1. Software development
  1. Novice and low skilled workers
  • Erik Brynjolfsson, Danielle Li, Lindsey Raymond, Generative AI at Work, The Quarterly Journal of Economics , Volume 140, Issue 2, May 2025, Pages 889–942, https://doi.org/10.1093/qje/qjae044 (“Access to the tool increases productivity, as measured by issues resolved per hour, by 14% on average, including a 34% improvement for novice and low-skilled workers but with minimal impact on experience and highly skilled workers.”)
  1. Task completion/productivity
  • Dell’Acqua et al., (2026) Navigating the Jagged Technological Frontier: Field Experimental Evidence of the Effects of Artificial Intelligence on Knowledge Worker Productivity and Quality . Organization Science 37(2):403-423, available at https://doi.org/10.1287/orsc.2025.21838 (Experiment involving 758 BCG consultants found that subjects who used generative AI completed 12% more tasks 25% more quickly than a control group which performed the same tasks without AI).
  1. Communication
  • Dell’Acqua et al., 2026 (answers provided by participants who used generative AI were rated higher on persuasiveness and internal consistency than answers from a non-AI control group) Does anyone have any additional items and supporting citations I can add to my list? submitted by /u/Clause_8

Originally posted by u/Clause_8 on r/ArtificialInteligence