Posting this as a warning for people considering Magnific because of its unlimited plans. I subscribed specifically because unlimited usage was one of the main selling points. I ended up using it entirely as an individual user. At some point, my Unlimited access was disabled. I contacted support and appealed the restriction. After reviewing my account after some days, Magnific restored unlimited and confirmed that they had not found a Terms of Service violation. The issue was: the amount of usage. They said that using it just sometimes is “what the Fair Use Policy is built around” and I should only use unlimited for testing. This is a very big no no for me. Their current Unlimited documentation says that when usage goes far beyond priority usage, generations may become slower. And it explicitly says: Their documentation also describes account pauses primarily in the context of suspected automation, account sharing or similar prohibited activity… I think there is a major transparency problem between that broad clause and the much more specific promise presented to Unlimited customers: “Generations don’t stop. There is no cap.” If legitimate manual usage can reach an undisclosed level where Unlimited is disabled and the customer has to appeal to get it restored, I think that limitation should be made much clearer before purchase! To me, advertising a service as “Unlimited” while enforcing an undisclosed usage threshold that can result in the Unlimited feature being disabled is clearly misleading advertising. If heavy but legitimate manual usage is not actually sustainable under the plan, that limitation should be stated upfront instead of only becoming apparent after a customer hits it. I’m posting this mainly so other heavy AI users know what happened before choosing Magnific. For me, this has seriously damaged my perception of the company, and I don’t think I’ll be able to trust them again once my current plan expires. submitted by /u/acautelado
Originally posted by u/acautelado on r/ArtificialInteligence