Salü mitenand February this year I moved in with my friend so we got a Yallo subscription for TV and internet. Yallo sent us the wrong router, to which I called them and asked for them to send us the right one, while i return the wrong one. That happened and I thought everythings fine. Later that month i checked on the invoices and was suprised to see that we were charged two activation fees and two different subscriptions. Since february I have called and written to them on about 10 different occasions. Everytime they are assuring me that the problem will be fixed and the invoices reissued, lying everytime. Today i received a final warning to pay the (still wrong) invoices or our services will be cut immediately. I dont want to pay wrong invoices, since i dont think i would ever get the money back, so what do I do? Honestly with the stress they caused me and the hours i had to put in to fix their mistake, I should bill them and not otherwise. I am grateful for any input LG submitted by /u/I_the_gr8_memebot
Originally posted by u/I_the_gr8_memebot on r/Switzerland