Original Reddit post

Hi all, Im not sure where to turn at this point so i thought this would be my last shot at getting access back to my account thats 17 years old. Would appreciate any help or guide. I never switched to Jagex Account and i still log in using my legacy username. I have a recovery email.

  1. my account was locked due to suspicious activity.
  2. I reset my password successfully using the email associated with my account.
  3. i got locked out again within a day or maybe less.
  4. I tried resetting my password again and this time it forced me to recover my account.
  5. I provided my all 3 of my previous passwords ( i can provide more, but theres no option to add more)
  6. my linked email address where i receive notifications/reset requests.
  7. I provided recovery question answers.
  8. i provided multiple transaction ids of buying bonds, memberships that go back to rs3 all the way back to 2012. I have so many transaction ids and proof, i couldnt even provide alot of them because of the character limit
  9. i provided previous email addresses i used on the account.
  10. i provided my previous usernames, zip codes where i lived and moved.
  11. i have dozens of screenshots from my runelite auto screenshot and i also have my videos and pics of my rs3 days. I have a rs3 maxing video. What i dont have: the exact date and month my account was created in back in or around 2008-2009. I try my best guess but is this question related to my osrs account or rs3 account. I dont know what internet provider i used 17 years ago when i was still a minor. If this information i provided to jagex is not enough, i dont know what is. I tried live chat, and got no help at all apart from saying there is nothing they could do. The email responses after recovery feel automated but im not even sure. Thank you… submitted by /u/Working_Word_2726

Originally posted by u/Working_Word_2726 on r/2007scape