Original Reddit post

​ Hi everyone, I currently help a small Swiss company organize and investigate several years of invoice history and enjoy it so much. The company had many invoices marked as unpaid in its accounting system, even though some customers had already paid them ( the owner used the help of debt collector that messed up with tracking payments from customers) My work includes:

  • Reviewing old invoices, bank statements and accounting records -Matching payments to the correct invoices -Investigating missing, partial, duplicated or incorrectly allocated payments -Creating a clear overview of paid, unpaid and uncertain invoices -Contacting customers when payment evidence is needed -Correcting and organizing historical records for follow-up Improving the process to prevent similar problems in the future I am also developing a tool to automate part of the reconciliation process while keeping uncertain matches subject to manual review. I would like to understand whether this is a common problem among Swiss SMEs, cleaning companies, tradespeople, associations or accounting firms. Would businesses in Switzerland pay for a service that cleans up their historical invoice records and investigates discrepancies? Is this normally handled by an accountant, a fiduciary company, an internal employee or a specialized accounts-receivable service? I am very interested in researching the market and trying to understand whether there is a genuine need. I would especially appreciate feedback from Swiss business owners, accountants, fiduciaries and people working in finance or administration. submitted by /u/HaB285

Originally posted by u/HaB285 on r/Switzerland