Just tried to report a genuine bug with the Jagex Launcher. The issue: If you have more than ~15 accounts (I have about 10 that I do not use but I remember the credentials to log in and wanted to save those), the character dropdown in the launcher is cut off. You have to manually resize the window and scroll just to be able to select your main. Almost couldn’t log in. I reported it clearly. Multiple times. What Scaper did: Asked for my OS three separate times after I already said Windows Kept forcing me into the same category menu even after I already explained the issue Gave completely unrelated “troubleshooting” steps (log out and back in) When I explicitly asked for a JMod it just restarted the same menu again After I got fed up and said “useless” it still just looped the same “pick an option” message Even when I deliberately chose wrong categories just to see what happens, it kept going in circles At no point did it actually escalate anything or understand that the issue was already described. It just kept resetting the conversation. This isn’t “early release quirks”. This is a support bot that actively wastes players’ time and makes reporting real problems harder than just not reporting them at all. Jagex replaced their so-called “actual support” with a broken chatbot that just loops forever. If they genuinely consider this an acceptable level of player support, then they have completely lost the plot. submitted by /u/Ok_Row_5730
Originally posted by u/Ok_Row_5730 on r/2007scape