Hi! I’m a journalist writing a story about the difficulties that people have had with (nonexistent) Anthropic customer service. I’ve heard about random Claude subscription cancellations, billing errors, and how it’s really hard to talk to a live person for months to resolve issues. There’s Fin AI…and possibly an AI agent overseeing another AI agent? A lot of consumers have to use the chargeback option as a last resort. Do you have any stories you’d like to share about Anthropic customer service? Let me know. submitted by /u/hedgehog_2021
Originally posted by u/hedgehog_2021 on r/ClaudeCode
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