I’ve been working for the same retail/e-commerce company for about 4 years now. Over time, my job has expanded way beyond what I was originally hired to do. My current responsibilities include:
- Managing an offshore sales and customer support team
- Handling tax exemption documentation for customers
- Managing B2B/trade qualification and verification (I also built automations to make this process significantly faster)
- Managing the company’s influencer program
- Interviewing, vetting, hiring, training, and nesting new employees
- CRM development and automations
- Managing an offshore data team
- hands on call, emails and texts with customers if the team is not able to close the sale/resole the issue And honestly, that’s just what I can easily list. Over the past four years, I’ve built and implemented a ridiculous amount of stuff for this company and taken ownership of a lot of processes. Recently, I unexpectedly had to take 3 days of medical leave. Apparently, during those three days, they had a difficult time managing some of the day-to-day operations. Over the years, several coworkers have jokingly/seriously told me things along the lines of, “This place wouldn’t function without you.” Today was the third day of my leave, and the owner posted in our managers’ WhatsApp group: “If [my name] is gone, we all can’t operate?” Which, to me, basically confirmed that my absence was being felt pretty heavily. Then, about an hour later, the same owner messaged me because he was upset about the amount of idle time some team members had while on the clock. He essentially blamed me for not keeping a close enough eye on the team. So I’m sitting here thinking: I’m on medical leave. The company apparently struggles to operate normally when I’m gone for THREE DAYS. I’m already responsible for multiple departments/processes, managing people, building systems, hiring/training, CRM development, etc. And somehow the conclusion is that I should also be monitoring everyone more closely? I’m already extremely overworked and, relative to the amount of responsibility I’ve accumulated, very underpaid. The whole situation has me questioning whether I’ve made myself too indispensable while the company has become overly dependent on me without actually compensating me for that level of responsibility. How would you react to this? Would you take the fact that operations struggled without you as leverage for a serious compensation/title discussion? Start documenting everything you actually do? Start looking elsewhere? Or am I looking at the owner’s comments the wrong way? submitted by /u/Aye_why_jay
Originally posted by u/Aye_why_jay on r/AskMen
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