2 days ago I sliced my toe open while walking to get myself a glass of water during the night. As a result I had to get some stitches, which was my first real encounter with Swiss healthcare system. The doctor stitched me up under local anaesthesia and sent me on my way. No pain meds. Once the anaesthetic wore off, the next 24 hours were a complete shit show. Regular painkillers did absolutely nothing so I barely slept. The next morning, I called the Praxis asking for pain meds presciprion. They offered to MAIL it to me. When I explained that I couldn’t exactly wait for Swiss Post while barely able to walk, they agreed to send it electronically to the pharmacy… for an extra fee. They also refused any callback informing me when the prescription is going to be ready (mind you, I can barely walk so I really do not want to make unnecessary trips). So after work, I limped to the pharmacy… No prescription. The Praxis was already closed, and I had been waiting for those painkillers like a kid waiting for Christmas. When the pharmacist couldn’t find anything, I just burst into tears. Sleep deprivation + intense pain = apparently my emotional limit. So now I’m looking forward to another sleepless night, plus a bill for the “expedited” electronic prescription that may or may not exist. This normal experiece with the health care system here? I’ve always been given clear aftercare instructions and necessary meds after procedures outside of CH. Am I supposed to be more assertive here and specifically ask for everything? submitted by /u/Alarming_Fish
Originally posted by u/Alarming_Fish on r/Switzerland