I’ve spent way too much of my life on hold with insurance and billing departments. 45 minutes to ask one question. Now companies are putting AI on their phone lines, and I’m torn. Best case, nobody waits on hold anymore. Worst case, you get stuck in an AI loop that never hands you to a person. I’ve been building in this space, so I’m biased, but I’m curious what people here have actually run into. Has an AI phone agent ever saved you time? Or made a call worse? submitted by /u/Zealousideal_Pin3444
Originally posted by u/Zealousideal_Pin3444 on r/ArtificialInteligence
You must log in or # to comment.