I’ve lived in Geneva and Vaud for several years, and I am unable to comprehend how incompetent cantonal bureaucracies are, especially offices of population, health insurance and AVS. They don’t answer emails, the phone get answered 5-10% of the time, and paperwork constantly gets lost. I’ve been here almost a decade, and there hasn’t been a single permit renewal process or encounter with one of these agencies that has gone smoothly, and usually the only reason why my dossiers are eventually accepted is because I follow up incessantly. Right now, I’m several months into a routine permit renewal process, and I’ve been to Spop in Lausanne or my communes service des habitants about eight times, to keep asking what the hold up is. I’ve been told my dossier is complete, only to go back later and be told there are further requirements, then when I gather all the extra paperwork and submit it, to be told that I need to resubmit yet more things… in this case my Fide certificate that I sent in three years ago when I originally applied for my current permit, and they didn’t need for renewals the last two years. At this point, just managing bureacracy is a part time job, and I am wondering why it has to be so hard! Like what is stopping these agencies from meeting a minimum baseline of competence? submitted by /u/Big_Year_526
Originally posted by u/Big_Year_526 on r/Switzerland