Ordered from them a few years ago without issue, this time ordered 30th Sept for delivery 7th Oct… Tracking numbers didn’t work from the start. Around 15th Oct started to try call them, it’s only an AI that totally doesn’t work Eventually emailed them and first got a reply in German saying the order had failed and they would refund the money, next day got a reply in French saying they had cancelled the order and raised a new one … Still no tracking number for this new order number… Another week later … Nothing, no tyres, no refund. Wrote again today saying if nothing in next 3 days i’ll seek refund via credit card. Wish i’d read trust pilot reviews first, total catastrophe on there. submitted by /u/bobdung
Originally posted by u/bobdung on r/Switzerland