Original Reddit post

I regularly see discussion on Reddit and elsewhere about odd mistakes that AI is making in Search Engine results and in policing the rules on certain websites. Some of the mistakes are so basic that it is unimaginable that AI cannot learn from those mistakes. Two quick examples:

  1. A large member-only website is wildly inconsistent in enforcing its rules. It notifies a few users at a time that they have broken a rule and are going to be kicked off the website. The odd thing is that it doesn’t explain what the user what rule was broken. It tells the user to look at the rules and correct their mistakes. The rules page in the site is both lengthy and vague. This causes the user to go to a search engine to find out if anyone else is having the same problem. The search engine directs the user to a social media community where people are talking about it. 2). Search engines and especially their AI component give inaccurate answers. What appears to be happening is that more and more search engine results produce results that put social media sites at the top of the results. Oddly, more complex queries are almost exclusively comprised of social media chatter. The AI results are notoriously unreliable. The fine print clearly says the AI makes mistakes. AI purportedly learns from its mistakes, but I’m starting to doubt that. Some of the errors I’ve seen are so elementary that it’s almost impossible to imagine that any sophisticated algorithm would get it wrong. I asked Google AI to research a question and to exclude social media from the results. It produced an an answer that it said was a link to an online database and not social media. The link was to a Facebook page. I asked Google AI if it considered Facebook to be an online database and it said no and that it had made a serious mistake. WTF! The AI mistakes on the members-only website were driving users to social media with their questions. The AI search results are driving users to social media for their answers. All roads lead to social media. The reason this happening almost certainly is money. I don’t need to know that. What I would like to know is whether there is research and conversation happening about it. I can’t be the first person to realize it. submitted by /u/Routine_Mine_3019

Originally posted by u/Routine_Mine_3019 on r/ArtificialInteligence