Original Reddit post

Why did AI allow Block to do all these layoffs? Let’s assume it wasn’t used as an excuse to do them…if that is the case, then what did artificial intelligence do to make so many jobs redundant…it can’t be all those customer-service chatbot things, can it? I get the coding thing to some extent, but would most of the layoffs be centered with customer-facing items? I ask because I do invest in AI stocks and I am hoping this goes beyond the chatbot thing, because I have never had a great experience with one, which makes me wonder how far along we are in the trade and what the next iteration will look like. submitted by /u/Usr7_0__-

Originally posted by u/Usr7_0__- on r/ArtificialInteligence